kossa prep - below 70% 2014
AD3 make reasonable estimates
Example: Use an appropriate strategy to estimate the total cost for a shirt that costs $5.89 and a pair of shorts that costs $6.34, justify your answer.
Possible Answers: If I round each of the cost to the nearest tenth, then $5.90 + $6.30 = $12.20. OR Since one costs slightly less than $6 and the other costs slightly more than $6, I would estimate the total cost to be 2 × $6 = $12.
AF3 practice safe, legal, and responsible use of technology technology http://www.digitalcitizenship.net/Nine_Elements.html
EA1 demonstrate enthusiasm and confidence and work and learning new tasks
There are many ways in which an individual might demonstrate enthusiasm in the workplace. For
example, in a job interview, he or she might smile, sit up straight, make eye contact, and discuss
training and work experiences in an upbeat manner. Once hired into a position, an enthusiastic
employee will typically show up on time, show interest in his or her job, and demonstrate a willingness
to listen, learn, and try new things. In customer service settings, an enthusiastic employee will
approach customers proactively and offer assistance or seek out tasks and projects when there is down
time. This positive attitude helps employees go above and beyond to get along with co-workers and
managers – even difficult ones – and respond to constructive criticism with maturity and willingness to
improve. Overall, an employee with enthusiasm comes across as someone who wants to be at work and
who is willing to do what it takes to get the job done.
EB2 demonstrate honesty and reliability
Employers, business leaders and employees can benefit from integrity in the workplace. Integrity involves moral judgment and character, honesty and leadership values. Individuals who show integrity in the workplace not only understand right from wrong but they practice it in all they do. This is beneficial in a business environment where trustworthy actions set the foundation for successful business relationships.
Golden Rule Treating others the way you want to be treated is the core principle of the golden rule and an example of how workers can display integrity in the workplace. Practicing the golden rule ensures that disturbances that may distract or offend others remain at bay while in a work setting. The golden rule is a reflection of respect for others.
Honesty is an optimal example of integrity in the workplace. Honesty encourages open communication between employers, employees and co-workers. It leads to effective relationships in an organization. When workers are honest about the various aspects of their jobs that need improvement, employers can take action and help. Employers that are open about company policies and changes that affect the organization are more trustworthy from the employees' perspective.
Lead by Example Employers and employees can display integrity in the workplace through leading by example. When individuals lead by example, they set the foundation for appropriate workplace behavior. Leading by example improves personal awareness, sensitivity to others and accountability which are all necessary for ethical behavior and integrity.
EB4 maintain confidentiality and integrity of sensitive company information
Confidentiality is a prime example of integrity in the workplace. It is also a legal necessity. Employers have an obligation to keep certain information private. Violation of privacy policies could lead to fines, penalties and possible lawsuits. Confidentiality instills trust and encourages sincere consideration of the privacy of others.
EC2 use language and manners suitable for the workplace
EC4 demonstrate personal accountability in the workplace
ED1 plan and follow a work schedule
ED2 work with minimal supervision
ED4 demonstrate ability to stay on task to produce high quality deliverables on time
EE2 work well with all customers and co-workers
EK4 prepare a resume, letter of application and job application
AD3 make reasonable estimates
Example: Use an appropriate strategy to estimate the total cost for a shirt that costs $5.89 and a pair of shorts that costs $6.34, justify your answer.
Possible Answers: If I round each of the cost to the nearest tenth, then $5.90 + $6.30 = $12.20. OR Since one costs slightly less than $6 and the other costs slightly more than $6, I would estimate the total cost to be 2 × $6 = $12.
AF3 practice safe, legal, and responsible use of technology technology http://www.digitalcitizenship.net/Nine_Elements.html
EA1 demonstrate enthusiasm and confidence and work and learning new tasks
There are many ways in which an individual might demonstrate enthusiasm in the workplace. For
example, in a job interview, he or she might smile, sit up straight, make eye contact, and discuss
training and work experiences in an upbeat manner. Once hired into a position, an enthusiastic
employee will typically show up on time, show interest in his or her job, and demonstrate a willingness
to listen, learn, and try new things. In customer service settings, an enthusiastic employee will
approach customers proactively and offer assistance or seek out tasks and projects when there is down
time. This positive attitude helps employees go above and beyond to get along with co-workers and
managers – even difficult ones – and respond to constructive criticism with maturity and willingness to
improve. Overall, an employee with enthusiasm comes across as someone who wants to be at work and
who is willing to do what it takes to get the job done.
EB2 demonstrate honesty and reliability
Employers, business leaders and employees can benefit from integrity in the workplace. Integrity involves moral judgment and character, honesty and leadership values. Individuals who show integrity in the workplace not only understand right from wrong but they practice it in all they do. This is beneficial in a business environment where trustworthy actions set the foundation for successful business relationships.
Golden Rule Treating others the way you want to be treated is the core principle of the golden rule and an example of how workers can display integrity in the workplace. Practicing the golden rule ensures that disturbances that may distract or offend others remain at bay while in a work setting. The golden rule is a reflection of respect for others.
Honesty is an optimal example of integrity in the workplace. Honesty encourages open communication between employers, employees and co-workers. It leads to effective relationships in an organization. When workers are honest about the various aspects of their jobs that need improvement, employers can take action and help. Employers that are open about company policies and changes that affect the organization are more trustworthy from the employees' perspective.
Lead by Example Employers and employees can display integrity in the workplace through leading by example. When individuals lead by example, they set the foundation for appropriate workplace behavior. Leading by example improves personal awareness, sensitivity to others and accountability which are all necessary for ethical behavior and integrity.
EB4 maintain confidentiality and integrity of sensitive company information
Confidentiality is a prime example of integrity in the workplace. It is also a legal necessity. Employers have an obligation to keep certain information private. Violation of privacy policies could lead to fines, penalties and possible lawsuits. Confidentiality instills trust and encourages sincere consideration of the privacy of others.
EC2 use language and manners suitable for the workplace
EC4 demonstrate personal accountability in the workplace
- Accepting complete responsibility for your behavior
- Meeting/exceeding agreed upon expectations.
- Admitting mistakes.
- Admitting limitations of knowledge.
ED1 plan and follow a work schedule
ED2 work with minimal supervision
ED4 demonstrate ability to stay on task to produce high quality deliverables on time
EE2 work well with all customers and co-workers
EK4 prepare a resume, letter of application and job application
WHAT SKILLS DO EMPLOYERS WANT
Commitment/ Motivation; Commercial Awareness.
You need to know what you are good at and have the evidence to prove it. If you record al your skil s gained
through your work experience, part time work, voluntary work or social activities, in or out of university, it makes it easier to complete CVs, resumes and application forms.
Teamwork: The ability to work cooperatively with others to achieve shared goals, showing diplomacy and flexibility when there are conflicting opinions; supporting other people’s performance to achieve the best possible results.
Leadership: The ability to take control of a situation and to lead by empowering others into an effective
team. Inspiring and energizing others to carry out tasks and achieve goals by displaying a clear sense of
direction and values.
Interpersonal: The ability to relate to, and feel comfortable with, people at al levels and to be able to make and maintain good working relationships.
Oral Communication: The ability to verbal y express ideas in a way that is easily understood by others who are unfamiliar with the topic; including delivering a presentation, giving accurate information or acting
as a spokesperson.
Written Communication: The ability to write concisely and convey meaning in a manner appropriate to
different readers, presenting a persuasive argument.
Self Awareness: knowing your strengths and skills; having the confidence to put these across in a work setting.
Networking: The ability to build and maintain contacts that are ready, willing and able to help you through
your working life.
Time Management: The ability to plan and prioritize your workload and to “judge” several tasks at once.
Problem Solving: The ability to analyze problematic situations, seeking relevant data; diagnosing
information in order to solve problems; generalizing alternative solutions to find the best solution. IT/ICT/Computer literacy: The ability to accept, learn and adapt to new technology. · Flexibility/Adaptability: The ability to respond to, anticipate and manage change.
Numeracy: The ability to handle numbers, gathering statistical data and being able to analyze, interpret
and present it in a clear and accurate way.
Commitment/Motivation: An enthusiasm in pursuing a project, task, subject or activity. · Commercial Awareness: An understanding of the values of an organization; an understanding of an
organization’s goals, priorities, market position and future direction.
Commitment/ Motivation; Commercial Awareness.
You need to know what you are good at and have the evidence to prove it. If you record al your skil s gained
through your work experience, part time work, voluntary work or social activities, in or out of university, it makes it easier to complete CVs, resumes and application forms.
Teamwork: The ability to work cooperatively with others to achieve shared goals, showing diplomacy and flexibility when there are conflicting opinions; supporting other people’s performance to achieve the best possible results.
Leadership: The ability to take control of a situation and to lead by empowering others into an effective
team. Inspiring and energizing others to carry out tasks and achieve goals by displaying a clear sense of
direction and values.
Interpersonal: The ability to relate to, and feel comfortable with, people at al levels and to be able to make and maintain good working relationships.
Oral Communication: The ability to verbal y express ideas in a way that is easily understood by others who are unfamiliar with the topic; including delivering a presentation, giving accurate information or acting
as a spokesperson.
Written Communication: The ability to write concisely and convey meaning in a manner appropriate to
different readers, presenting a persuasive argument.
Self Awareness: knowing your strengths and skills; having the confidence to put these across in a work setting.
Networking: The ability to build and maintain contacts that are ready, willing and able to help you through
your working life.
Time Management: The ability to plan and prioritize your workload and to “judge” several tasks at once.
Problem Solving: The ability to analyze problematic situations, seeking relevant data; diagnosing
information in order to solve problems; generalizing alternative solutions to find the best solution. IT/ICT/Computer literacy: The ability to accept, learn and adapt to new technology. · Flexibility/Adaptability: The ability to respond to, anticipate and manage change.
Numeracy: The ability to handle numbers, gathering statistical data and being able to analyze, interpret
and present it in a clear and accurate way.
Commitment/Motivation: An enthusiasm in pursuing a project, task, subject or activity. · Commercial Awareness: An understanding of the values of an organization; an understanding of an
organization’s goals, priorities, market position and future direction.
Skills Most Sought After by Employers
Communications Skills (listening, verbal, written). By far, the one skil mentioned most often by
employers is the ability to listen, write, and speak ef ectively. Successful communication is critical in
business. · Exceptional listener and communicator who ef ectively conveys information verbal y and in
writing.
Analytical/Research Skills. Deals with your ability to assess a situation, seek multiple perspectives, gather more information if necessary, and identify key issues that need to be addressed. · Highly analytical thinking with demonstrated talent for identifying, scrutinizing, improving, and
streamlining complex work processes.
Computer/Technical Literacy. Almost al jobs now require some basic understanding of computer
hardware and software, especial y word processing, spreadsheets, and email. · Computer literate performer with extensive software proficiency covering wide variety of
applications.
Flexibility/Adaptability/Managing Multiple Priorities. Deals with your ability to manage multiple
assignments and tasks, set priorities, and adapt to changing conditions and work assignments. · Flexible team player who thrives in environments requiring ability to effectively prioritize and
juggle multiple concurrent projects.
Interpersonal Abilities. The ability to relate to your coworkers, inspire others to participate, and mitigate
conflict with coworkers is essential given the amount of time spent at work each day. · Proven relationship builder with unsurpassed interpersonal skills.
Leadership/Management Skills. While there is some debate about whether leadership is something
people are born with, these skil s deal with your ability to take charge and manage your coworkers. · Goaldriven leader who maintains a productive climate and confidently motivates, mobilizes, and
coaches employees to meet high performance standards. Multicultural Sensitivity/Awareness. There is possibly no bigger issue in the workplace than diversity, and jobseekers must demonstrate a sensitivity and awareness to other people and cultures. · Personable professional whose strengths include cultural sensitivity and an ability to build rapport with a diverse workforce in multicultural settings.
Planning/Organizing. Deals with your ability to design, plan, organize, and implement projects and tasks
within an al ot ed timeframe. Also involves goalset ing. · Resultsdriven achiever with exemplary planning and organizational skil s, along with a high
degree of detail orientation.
Problem Solving/Reasoning/Creativity. Involves the ability to find solutions to problems using your
creativity, reasoning, and past experiences along with the available information and resources. · Innovative problem solver who can generate workable solutions and resolve complaints.
Teamwork. Because so many jobs involve working in one or more workgroups, you must have the ability
to work with others in a professional manner while at empting to achieve a common goal. · Resourceful team player who excels at building trusting relationships with customers and
col eagues.
Personal Values Employers Seek in Employees
Of equal importance to skil s are the values, personality traits, and personal characteristics that employers
seek. Look for ways to weave examples of these characteristics into your resume, cover letters, and
answers to interview questions.
Here is our list of the 10 most important categories of values.
1. Honesty/Integrity/Morality. Employers probably respect personal integrity more than any other value, especially in light of the many recent corporate scandals.
2. Adaptability/Flexibility. Deals with openness to new ideas and concepts, to working independently or as
part of a team, and to carrying out multiple tasks or projects.
3. Dedication/HardWorking/Work Ethic/Tenacity. Employers seek jobseekers who love what they do
and will keep at it until they solve the problem and get the job done.
4. Dependability/Reliability/Responsibility. There’s no question that al employers desire employees who
will arrive to work every day on time and ready to work, and who will take responsibility for their actions.
5. Loyalty. Employers want employees who wil have a strong devotion to the company even at times
when the company is not necessarily loyal to its employees.
6. Positive Attitude/Motivation/Energy/Passion. The jobseekers who get hired and the employees who
get promoted are the ones with drive and passion and who demonstrate this enthusiasm through their
words and actions.
7. Professionalism. Deals with acting in a responsible and fair manner in al your personal and work
activities, which is seen as a sign of maturity and self confidence; avoid being petty..
8. Self Confidence. Look at it this way: if you don’t believe in yourself, in your unique mix of skil s, education, and abilities, why should a prospective employer? Be confident in yourself and what you can offer employers.
9. SelfMotivated/Ability to Work With Little or No Supervision. While teamwork is always mentioned as
an important skill, so is the ability to work independently, with minimal supervision.
10. Willingness to Learn. No matter what your age, no matter how much experience you have, you should always be willing to learn a new skill or technique. Jobs are constantly changing and evolving, and you must show an openness to grow and learn with that change.
Communications Skills (listening, verbal, written). By far, the one skil mentioned most often by
employers is the ability to listen, write, and speak ef ectively. Successful communication is critical in
business. · Exceptional listener and communicator who ef ectively conveys information verbal y and in
writing.
Analytical/Research Skills. Deals with your ability to assess a situation, seek multiple perspectives, gather more information if necessary, and identify key issues that need to be addressed. · Highly analytical thinking with demonstrated talent for identifying, scrutinizing, improving, and
streamlining complex work processes.
Computer/Technical Literacy. Almost al jobs now require some basic understanding of computer
hardware and software, especial y word processing, spreadsheets, and email. · Computer literate performer with extensive software proficiency covering wide variety of
applications.
Flexibility/Adaptability/Managing Multiple Priorities. Deals with your ability to manage multiple
assignments and tasks, set priorities, and adapt to changing conditions and work assignments. · Flexible team player who thrives in environments requiring ability to effectively prioritize and
juggle multiple concurrent projects.
Interpersonal Abilities. The ability to relate to your coworkers, inspire others to participate, and mitigate
conflict with coworkers is essential given the amount of time spent at work each day. · Proven relationship builder with unsurpassed interpersonal skills.
Leadership/Management Skills. While there is some debate about whether leadership is something
people are born with, these skil s deal with your ability to take charge and manage your coworkers. · Goaldriven leader who maintains a productive climate and confidently motivates, mobilizes, and
coaches employees to meet high performance standards. Multicultural Sensitivity/Awareness. There is possibly no bigger issue in the workplace than diversity, and jobseekers must demonstrate a sensitivity and awareness to other people and cultures. · Personable professional whose strengths include cultural sensitivity and an ability to build rapport with a diverse workforce in multicultural settings.
Planning/Organizing. Deals with your ability to design, plan, organize, and implement projects and tasks
within an al ot ed timeframe. Also involves goalset ing. · Resultsdriven achiever with exemplary planning and organizational skil s, along with a high
degree of detail orientation.
Problem Solving/Reasoning/Creativity. Involves the ability to find solutions to problems using your
creativity, reasoning, and past experiences along with the available information and resources. · Innovative problem solver who can generate workable solutions and resolve complaints.
Teamwork. Because so many jobs involve working in one or more workgroups, you must have the ability
to work with others in a professional manner while at empting to achieve a common goal. · Resourceful team player who excels at building trusting relationships with customers and
col eagues.
Personal Values Employers Seek in Employees
Of equal importance to skil s are the values, personality traits, and personal characteristics that employers
seek. Look for ways to weave examples of these characteristics into your resume, cover letters, and
answers to interview questions.
Here is our list of the 10 most important categories of values.
1. Honesty/Integrity/Morality. Employers probably respect personal integrity more than any other value, especially in light of the many recent corporate scandals.
2. Adaptability/Flexibility. Deals with openness to new ideas and concepts, to working independently or as
part of a team, and to carrying out multiple tasks or projects.
3. Dedication/HardWorking/Work Ethic/Tenacity. Employers seek jobseekers who love what they do
and will keep at it until they solve the problem and get the job done.
4. Dependability/Reliability/Responsibility. There’s no question that al employers desire employees who
will arrive to work every day on time and ready to work, and who will take responsibility for their actions.
5. Loyalty. Employers want employees who wil have a strong devotion to the company even at times
when the company is not necessarily loyal to its employees.
6. Positive Attitude/Motivation/Energy/Passion. The jobseekers who get hired and the employees who
get promoted are the ones with drive and passion and who demonstrate this enthusiasm through their
words and actions.
7. Professionalism. Deals with acting in a responsible and fair manner in al your personal and work
activities, which is seen as a sign of maturity and self confidence; avoid being petty..
8. Self Confidence. Look at it this way: if you don’t believe in yourself, in your unique mix of skil s, education, and abilities, why should a prospective employer? Be confident in yourself and what you can offer employers.
9. SelfMotivated/Ability to Work With Little or No Supervision. While teamwork is always mentioned as
an important skill, so is the ability to work independently, with minimal supervision.
10. Willingness to Learn. No matter what your age, no matter how much experience you have, you should always be willing to learn a new skill or technique. Jobs are constantly changing and evolving, and you must show an openness to grow and learn with that change.